Client Reviews

Cook Downing and Underwood Insurance

"The Friendliest Agency in Town"

“Dear friends at CDU. I cannot thank you enough for all the help you have been in helping me get a much needed new roof for my house. I felt like I was working with family. It is difficult for me to make those kinds of decisions. I’m so thankful that I do business with good folks like you that are there to take the pressure off me. Thanks again and again.”


“Recently, I had a claim for State Auto Insurance Companies, Cook, Downing & Underwood, Agent. I was so impressed with the hassle-free, quick, efficient manner in which my claim was handled. Thank you State Auto Insurance Companies.”


“By transferring insurance companies and combining home and auto, I saved over $600 a year. Josh Underwood was very helpful and a pleasure to work with.”


“Great experience with Cook, Downing & Underwood with a new Home Owners policy!! Josh worked hard to get us the exact policy we needed in our price range and it was quick and easy to set up through email/online! Now that’s what I call service!”


“I’m satisfied with our insurance with Cook, Downing & Underwood and highly recommend them as reliable and wonderful folks.”


“(The claim) moved along very quickly, and that means a lot. I got the (initial) call (from the adjuster) the very afternoon I was in your office. From the beginning, and the response from the company, it couldn’t have been any better.”


“Ann and I want to thank both of you (Buddy Underwood and Josh Underwood) and your agency for the outstanding service you provided to us, as our agents, in assisting us with the successful completion of this claim. Your splendid work enabled us to get through the experience with a minimum of inconvenience, and both of us want you to know that we deeply appreciate everything you did to help us."